How to Get Help

Stuck? Confused? Need Help? Don’t worry: We’re here to help.

When getting in touch with the ChartCapture Support Team, be sure to tell us the name of your company or clinic, your CaptureStation Number, and of course your name.

If you’re seeing any errors, snap a picture with your phone or copy and paste the error into an email. Knowing what you’re seeing will help us find a solution much more quickly!

Be the hero! Check out our Solutions to Common Hiccups!

Sometimes the solution is quick and easy. Save the day! Enjoy the glory! Here are some Common Hiccups you can solve yourself!

Open a Support Ticket

This is the easiest, quickest, and best way to get help!

Click here to open a Support Ticket

Shoot us an email

Support: support@chartcapture.com

Implementation: implementation@chartcapture.com

Billing: billing@chartcapture.com

Get Help from Friendly Humans

ChartCapture: All Systems Go!
Customer Care & Support
Open a Support Case
Standard Hours: 8:30a-5:30p eastern

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